I don't think it was just using Isaiah Mustafa, although one of the recommendations from the article, How to Make a Marketing Campaign Go Viral in China on Read Write Web a popular technology blog, states that the spokesperson is a major part of the success of a particular campaign. Additional thoughts in the article are, choosing a message your customers can relate to and then making it easy to replicate.
In chapter 6 of Adam L. Peneberg's Viral Loop
, Peneberg speaks about viral video's as well as many other useful tips for taking your company to the viral stage.
So far, in my current role, we've attempted one of these viral videos but didn't do the serious follow-up necessary to make it go viral. A small business that is doing an excellent job of this is Zumasys. I think this company not only has a great culture but they are very funny. They have created a completely viral way of promoting what they do. Zumasys - YOU INSPIRE ME!
What companies are inspiring you to step up your marketing? 
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